Conversations Through the Window
January 18, 2008HIM — “I’m here to pick up the new lenses that I ordered from you people. ” (You people is always a bad sign)
ME — “Okay, Mr. XYZ — is that eyeglass lenses or contact lenses?”
HIM — “Eyeglass lenses”
(Five minutes later after much rummaging through boxes and trays, no lenses can be turned up in the lab)
ME — “Mr. XYZ, are you sure you ordered eyeglass lenses ?”
HIM — “Yup”
(Back to the lab — more digging through boxes, more peering into trays, still no lenses)
ME — “Mr. XYZ — when did you order these lenses?”
HIM — “Let me check (pulls out cell phone)(has to dial 3 times before he can be heard by the other party) Hey Mrs. XYZ — when did we order your lenses?”
HER — “TWO WEEKS AGO” (I can hear her from five feet away)
HIM — “She says two weeks ago”
ME — “Okay, so they’re for your wife, not you.”
HIM — “Yeah, that’s what I told ya.”
(Which, of course, he didn’t)
Not that it made much difference, back to the lab. Still nothing for either XYZ.
ME — “Mr. XYZ, did you order new frames with your wife’s lenses?”
HIM — “Nope”
ME — “Will your wife be using her old frames for the lenses?”
HIM — “Nope”
(Quietly entering the twilight zone)
ME — “What will she be using to hold the lenses in front of her eyes?”
HIM — “Whaddya mean?”
ME — “If you ordered eyeglass lenses, there has to be a frame to put them into so that you can look through them”
HIM — “Hold on — (out comes the cell phone again)(only has to redial twice this time) Hey Mrs. XYZ where’s the frame for your lenses?”
HER — “OH, DO THEY NEED IT? I’VE GOT IT HERE — I’LL BRING IT RIGHT DOWN“. (Honestly, this woman has pipes like Beverly Sills)
HIM — “She says she has it — she’s going to bring it right down”
Five minutes later — little lady comes in holding a very small contact lens case and hands it to me..
ME — “Oh, it was an order for contact lenses!!”
HIM — “Yeah, that’s what I told ya — you people never listen!!”
Oy.
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